How to reset a gateway in case I want to sell it?

You want to sell your gateway or give it to someone else?​

You can easily make a full reset of your box following this procedure.

Select the "..." menu:

Then in "SOMFY & ME" select "Help & advanced features" menu

Select "Remove my installation"

Click on the button: Reset my installation

Then click on "No" to delete the devices paired to the gateway

Perform the reset by clicking on the confirm button

Congratulation! Your installation has been reset:

• Your account has been disconnected from the gateway 
• All your personal information, configuration and equipment have been deleted

Available with all TaHoma app compatible gateways (TaHoma switch, TaHoma V2, Connectivity kit, Connexoon RTS/io, TaHoma Rail DIN V2).