How to reset a gateway in case I am moving out of my house and leaving it?

You are moving out of your house but want to leave your Somfy gateway behind?

Easily detach your account from the gateway following this procedure:

Select the "..." menu:

Then in "SOMFY & ME" select "Help & advanced features" menu

Select "Remove my installation"

Click on the button: Reset my installation

Then click on "Yes" to let the devices paired to the gateway

Perform the reset by clicking on the confirm button

Congratulation! Your installation has been reset:

• Your account has been disconnected from the gateway and all your personal information and configuration have been deleted. 
• The devices still remain paired to TaHoma to ease the newcomers' installation.

Available with all TaHoma app compatible gateways (TaHoma switch, TaHoma V2, Connectivity kit, Connexoon RTS/io, TaHoma Rail DIN V2)