FAQ

6 results
  • How to select the right motorised system for your garage door? (113) 12.10.2018

    Before selecting your motorised system, consider the type of garage door you have: 
    1. Up-and-over garage door. Consists of a single panel that tilts upwards when opening. 
    2. Sliding garage door. Consists of multiple panels that open to the side. For this model, the motorised system is selected based on the size and weight of the door. For this type of door, Somfy recommends you use the GDK or Dexxo range. 
    3. Sectional garage door. Consists of multiple articulated panels that open towards the ceiling. 
    4. Roller garage door. Consisting of a curtain of roll-up slats, it coils into a box installed above the garage opening. For this type of door, we propose you use motorised systems especially designed for roller garage doors. 
    5. Swing garage door. Consists of two panels that open outwards. Swing-out garage doors most often use motorised systems with arms.
     

  • Garage door checklist (46) 12.10.2018

    The points to check before selecting a motorised system: 
    1. Is there a power supply where the spot you wish to install the motor? 
    2. Does the door work properly? Is it in good mechanical condition and correctly balanced? 
    3. Is the structure of the garage (walls, lintel, partitions, etc.) in good enough shape to install a motorised system? 
    4. Does the garage open and close properly? 5. How much space is available to install the motor?
     

  • How can I open my garage door if there’s a power cut? (1517) 28.09.2018
    Somfy has made provision for adding a rechargeable back-up battery which can open and close the door 10 times in 24 hours.
  • What are the advantages of a motor for a garage door? (107) 28.09.2018
    It's more convenient, quicker and safer. Remote opening of your garage door means you can enter your property more quickly, without getting out of your car. You no longer have to park in the dark because of the automatic lighting incorporated in the motor. The motor stops of its own accord if it encounters an obstacle and exerts a counter-force if anyone tries to force it open. Lastly, smooth operation means your garage door will last longer.
  • Can all types of garage door be motorised? (50) 28.09.2018

    Certainly. All garage doors, new or old, can be upgraded for home automation with a Somfy power unit.

  • My garage door opens on to the street. What precautions do I need to take? (55) 28.09.2018

    Somfy offers a wide range of safety accessories so you can respect regulations in force (for example, an orange warning light). If your door operates in automatic mode, you should also add photoelectric cells which will halt the movement of the door as soon as presence is detected in the range of their infrared rays.